Refund policy

Return & Refund Policy 

junelivng.com | Last updated: July 16, 2026 

We want you to love the way your space feels with your new lamp. If something is not right, this policy explains how returns work. It applies to all purchases made on junelivng.com. 

1. 30-Day Returns 

You may return eligible items within 30 days of the delivery date. To be eligible for a return, the item must be unused, in its original condition, and in its original packaging, including all parts and accessories (such as cables, chargers, shades, and mounting hardware). Please keep your order confirmation or receipt as proof of purchase. 

2. How to Start a Return 

Email us at info@junelivng.com with your order number and the reason for your return. If your return is accepted, we will send you instructions and the return address. Items sent back without first requesting a return cannot be accepted. 

3. Return Shipping Costs 

Return shipping is the responsibility of the customer. You arrange and pay for the return shipment yourself, and we recommend using a tracked shipping method, as we cannot be responsible for return packages that are lost in transit. Original shipping was free, and return shipping costs are not refundable. The only exception: if your item arrived damaged or defective, or if you received the wrong item, we cover all costs (see below). 

4. Damaged, Defective, or Incorrect Items 

Please inspect your order upon delivery. If your item arrives damaged or defective, or if you received the wrong item, contact us at info@junelivng.com within 7 days of delivery and include photos of the product and packaging. We will send you a free replacement or issue a full refund, whichever you prefer, at no cost to you. In these cases you never pay for return shipping. 

5. Non-Returnable Items 

• Gift cards 

• Items purchased at a discounted or sale price 

• Items that have been used, installed, modified, or damaged after delivery 

• Items returned without their original packaging or with missing parts 

If you are unsure whether your item qualifies for a return, contact us before shipping anything back and we will help. 

6. Exchanges 

We do not offer direct exchanges. If you would like a different lamp, color, or size, return your original item following the steps above and place a new order. This is the fastest way to get the item you want. 

7. Order Cancellations 

Orders can be cancelled within 15 minutes of being placed. After this window, your order enters our fulfillment process and can no longer be cancelled. If you missed the window and are unhappy with your

order, you are welcome to return it once it arrives, in accordance with the return policy above. 

8. Refunds 

Once we receive and inspect your return, we will notify you by email whether your refund has been approved. Approved refunds are issued automatically to your original payment method within 10 business days. Please note that it may take additional time for your bank or credit card company to process and post the refund. If more than 15 business days have passed since your refund was approved and you have not received it, please contact us at info@junelivng.com. 

Contact Information 

Store name: June Livng 

Company name: Nidalla LLC 

Company address: 2930 Claude Dove Drive APT 5, Las Cruces, NM 88011, United States EIN: 41-4066775 

Phone: +1 929 946-4355 

Email: info@junelivng.com 

Customer service hours: Monday to Friday, 9:00 AM to 5:00 PM (EST). Closed on weekends. We aim to respond to all inquiries within 24 hours.